'It All Starts to Blur Together'- Zoom Fatigue Is Here - Digiday

April 22, 2020

Highlights

Most companies have reacted to a new all-remote existence with a mandate to “over-communicate.” That has paid dividends in the early weeks, but for some has now led to a nonstop deluge of video calls that — let’s be honest –could simply be emails or Slacks. (Or even, phone calls!)


Zoom isn’t a replacement for real-life interactions. Every verbal tic, every slight eyebrow raise, and every other non-verbal reaction signs are overblown when you’re all gazing into your screen, populated by multiple giant heads.


Plus, there are other issues: “On a video call, it feels necessary to be smiling all the time. It’s just the sense that our words can’t stand on their own. And as a black woman, I need to not be seen as angry, or just have resting bitch face. So I’m smiling. And I’m tired.”