Embracing Asynchronous Communication

February 4, 2021

Highlights

In an all-remote setting, where team members are empowered to live and work where they’re most fulfilled, mastering asynchronous workflows is vital to avoiding dysfunction and enjoying outsized efficiencies. Increasingly, operating asynchronously is necessary even in colocated companies which have team members on various floors or offices, especially when multiple time zones are involved.


While GitLab has a bias towards asynchronous communication, a strategic balance between synchronous and asynchronous is useful for achieving maximum efficiency. Working asynchronously is not a goal unto itself; rather, being considerate and opting to move a discussion or project forward asynchronously when feasible creates more space for synchronous moments. Highly capable asynchronous work still allows for, and includes at appropriate moments, some synchronous discussion. Async is very powerful for GitLab, but not an absolute — especially if at the expense of our values.