Range
Highlights
I found a raft of studies that showed how technological inventors increased their creative impact by accumulating experience in different domains, compared to peers who drilled more deeply into one; they actually benefited by proactively sacrificing a modicum of depth for breadth as their careers progressed.
…learning itself is best done slowly to accumulate lasting knowledge, even when that means performing poorly on tests of immediate progress. That is, the most effective learning looks inefficient; it looks like falling behind.
A recent study found that cardiac patients were actually less likely to die if they were admitted during a national cardiology meeting, when thousands of cardiologists were away; the researchers suggested it could be because common treatments of dubious effect were less likely to be performed.
In wicked domains, the rules of the game are often unclear or incomplete, there may or may not be repetitive patterns and they may not be obvious, and feedback is often delayed, inaccurate, or both.
Moravec’s paradox: machines and humans frequently have opposite strengths and weaknesses.
In 2019, in a limited version of Starcraft, AI beat a pro for the first time. (The pro adapted and earned a win after a string of losses.) But the game’s strategic complexity provides a lesson: the bigger the picture, the more unique the potential human contribution. Our greatest strength is the exact opposite of narrow specialization.
The world is not golf, and most of it isn’t even tennis. As Robin Hogarth put it, much of the world is “Martian tennis.” You can see the players on a court with balls and rackets, but nobody has shared the rules. It is up to you to derive them, and they are subject to change without notice.
Compared to other scientists, Nobel laureates are at least twenty-two times more likely to partake as an amateur actor, dancer, magician, or other type of performer. Nationally recognized scientists are much more likely than other scientists to be musicians, sculptors, painters, printmakers, woodworkers, mechanics, electronics tinkerers, glassblowers, poets, or writers, of both fiction and nonfiction. And, again, Nobel laureates are far more likely still.
Modern work demands knowledge transfer: the ability to apply knowledge to new situations and different domains. Our most fundamental thought processes have changed to accommodate increasing complexity and the need to derive new patterns rather than rely only on familiar ones. Our conceptual classification schemes provide a scaffolding for connecting knowledge, making it accessible and flexible.
As psychologist Robin Hogarth noted of economists, “What strikes me about their discourse… is how the terminology and reasoning processes of economics work their way into almost all topics. Whether the topic is sports, economic phenomena, politics, or even academic curricula.
The more constrained and repetitive a challenge, the more likely it will be automated, while great rewards will accrue to those who can take conceptual knowledge from one problem or domain and apply it in an entirely new one.
After a plague in 1630 wiped out one-third of the population, Venetians found themselves in an especially “penitential mood,” as one historian put it. The musicians suddenly became more important.
After-effects of COVID-19?
The psychologists highlighted the variety of paths to excellence, but the most common was a sampling period, often lightly structured with some lessons and a breadth of instruments and activities, followed only later by a narrowing of focus, increased structure, and an explosion of practice volume.
Improv masters learn like babies: dive in and imitate and improvise first, learn the formal rules later. “At the beginning, your mom didn’t give you a book and say, ‘This is a noun, this is a pronoun, this is a dangling participle,’” Cecchini told me. “You acquired the sound first. And then you acquire the grammar later.”
In offering advice to parents, psychologist Adam Grant noted that creativity may be difficult to nurture, but it is easy to thwart. He pointed to a study that found an average of six household rules for typical children, compared to one in households with extremely creative children. The parents with creative children made their opinions known after their kids did something they didn’t like, they just did not prescribe it beforehand. Their households were low on prior restraint.
“We’re very good, humans are, at trying to do the least amount of work that we have to in order to accomplish a task,” Richland told me. Soliciting hints toward a solution is both clever and expedient. The problem is that when it comes to learning concepts that can be broadly wielded, expedience can backfire.
Struggling to generate an answer on your own, even a wrong one, enhances subsequent learning. Socrates was apparently on to something when he forced pupils to generate answers rather than bestowing them. It requires the learner to intentionally sacrifice current performance for future benefit.
The more confident a learner is of their wrong answer, the better the information sticks when they subsequently learn the right answer. Tolerating big mistakes can create the best learning opportunities.
The “hypercorrection effect.”
Struggling to retrieve information primes the brain for subsequent learning, even when the retrieval itself is unsuccessful. The struggle is real, and really useful. “Like life,” Kornell and team wrote, “retrieval is all about the journey.”
For a given amount of material, learning is most efficient in the long run when it is really inefficient in the short run. If you are doing too well when you test yourself, the simple antidote is to wait longer before practicing the same material again, so that the test will be more difficult when you do. Frustration is not a sign that you are not learning, but ease is.
Whether the task is mental or physical, interleaving improves the ability to match the right strategy to a problem. That happens to be a hallmark of expert problem solving. Whether chemists, physicists, or political scientists, the most successful problem solvers spend mental energy figuring out what type of problem they are facing before matching a strategy to it, rather than jumping in with memorized proceures.
Desirable difficulties like testing and spacing make knowledge stick. It becomes durable. Desirable difficulties like making connections and interleaving make knowledge flexible, useful for problems that never appeared in training.
If you’re asked to predict whether a particular horse will win a race or a particular politician will win an election, the more internal details you learn about any particular scenario—physical qualities of the specific horse, the background and strategy of the particular politician—the more likely you are to say that the scenario you are investigating will occur. Psychologists have shown repeatedly that the more internal details an individual can be made to consider, the more extreme their judgment becomes.
Learning stuff was less important than learning about oneself. Exploration is not just a whimsical luxury of education; it is a central benefit.
Switchers are winners. It seems to fly in the face of hoary adages about quitting, and of far newer concepts in modern psychology.
Godin argued that “winners”—he generally meant individuals who reach the apex of their domain—quit fast and often when they detect that a plan is not the best fit, and do not feel bad about it. “We fail,” he wrote, when we stick with “tasks we don’t have the guts to quit.”
…knowing when to quit is such a big strategic advantage that every single person, before undertaking an endeavor, should enumerate conditions under which they should quit. The important trick, he said, is staying attuned to whether switching is simply a failure of perseverance, or astute recognition that better matches are available.
Career goals that once felt safe and certain can appear ludicrous, to use Darwin’s adjective, when examined in the light of more self-knowledge. Our work preferences and our life preferences do not stay the same, because we do not stay the same.
Psychologist Dan Gilbert called it the “end of history illusion.” From teenagers to senior citizens, we recognize that our desires and motivations sure changed a lot in the past (see: your old hairstyle), but believe they will not change much in the future. In Gilbert’s terms, we are works in progress claiming to be finished.
The precise person that you are now is fleeting, just like all the other people you’ve been. That feels like the most unexpected result, but it is also the most well documented.
The most momentous personality changes occur between age eighteen and one’s late twenties, so specializing early is a task of predicting match quality for a person who does not yet exist.
“All of the strengths-finder stuff, it gives people license to pigeonhole themselves or others in ways that just don’t take into account how much we grow and evolve and blossom and discover new things.”… …”We discover the possibilities by doing, by trying new activities, building new networks, finding new role models.” We learn who we are in practice, not theory.
Rather than expecting an ironclad a priori answer to “Who do I really want to become”,” their work indicated that is is better to be a scientist of yourself, asking smaller questions that can actually be tested—“Which among my various possible selves should I start to explore now? How can I do that?” Be a flirt with your possible selves. Rather than a grant plan, find experiments that can be undertaken quickly. “Test-and-learn,” Ibarra told me, “not plan-and-implement.”
Our intuition might be that only hyperspecialized experts can drive modern innovation, but increasing specialization actually creates new opportunities for outsiders.
…a key to creative problem solving is tapping outsiders who use different approaches “so that the ‘home field’ for the problem does not end up constraining the solution.” Sometimes, the home field can be so constrained that a curious outsider is truly the only one who can see the solution.
The more information specialists create, the more opportunity exists for curious dilettantes to contribute by merging strands of widely available but disparate information—undiscovered public knowledge, as Doc Swanson called it. The larger and more easily accessible the library of human knowledge, the more changes for inquisitive patrons to make connections at the cutting edge.
The heart of his philosophy was putting cheap, simple technology to use in ways no one else considered. If he could not think more deeply about new technologies, he decided, he would think more broadly about old ones. He intentionally retreated from the cutting edge, and set to monozukuri.
Do not be an engineer, he said, be a producer. “The producer knows that there’s such a thing as a semiconductor, but doesn’t need to know its inner workings… That can be left to the experts.” He argued, “Everyone takes the approach of learning detailed, complex skills. If no one did this then there wouldn’t be people who shine as engineers… Looking at me, from the engineer’s perspective, it’s like, ‘Look at this idiot,’ but once you’ve got a couple hit products under your belt, this word ‘idiot’ seems to slip away somewhere.”
As the company grew, he worried that young engineers would be too concerned about looking stupid to share ideas for novel uses of old technology, so he began intentionally blurting out crazy ideas at meetings to set the tone. “Once a young person starts saying things like, ‘Well, it’s not really my place to say…’ then it’s all over,” he said.
“If they say, ‘It’s a great idea, go for it, makes sense,’ what is the change you’re the first person to come up with it? Precisely zero.”
“T-people like myself can happily go to the I-people with questions to create the trunk for the T,” she told me. “My inclination is to attack a problem by building a narrative. I figure out the fundamental questions to ask, and if you ask those questions of the people who actually do know their stuff, you are still exactly where you would be if you had all this other knowledge inherently. It’s mosaic building.”
“If you’re working on well-defined and well-understood problems, specialists work very, very well. As ambiguity and uncertainty increases, which is the norm with systems problems, breadth becomes increasingly important.”
A hallmark of interactions on the best teams is what psychologist Jonathan Baron termed “active open-mindedness.” The best forecasters view their own ideas as hypotheses in need of testing. Their aim is not to convince their teammates of their own expertise, but to encourage their teammates to help them falsify their own notions. In the sweep of humanity, that is not normal.
The best forecasters are high in active open-mindedness. They are also extremely curious, and don’t merely consider contrary ideas, they proactively cross disciplines looking for them.
Dropping familiar tools is particularly difficult for experienced professionals who rely on what Weick called overlearned behavior. That is, they have done the same thing in response to the same challenges over and over until the behavior has become so automatic that they no longer even recognize it as a situation-specific tool.
A team or organization that is both reliable and flexible, according to Weick, is like a jazz group. There are fundamentals—scales and chords—that every member must overlearn, but those are just tools for sensemaking in a dynamic environment. There are no tools that cannot be dropped, reimagined, or repurposed in order to navigate an unfamiliar challenge. Even the most sacred tools. Even the tools so taken for granted they become invisible.
She found that the most effective leaders and organizations had range; they were, in effect, paradoxical. They could be demanding and nurturing, orderly and entrepreneurial, even hierarchical and individualistic all at once. A level of ambiguity, it seemed, was not harmful. In decision making, it can broaden an organization’s toolbox in a way that is uniquely valuable.
Von Braun started “Monday Notes”: every week engineers submitted a single page of notes on their salient issues. Von Braun handwrote comments in the margins, and then circulated the entire compilation. Everyone saw what other divisions were up to, and how easily problems could be raised. Monday notes were rigorous, but informal.
He emphasized that there is a difference between the chain of command and the chain of communication, and that the difference represents a healthy cross-pressure. “I warned them, I’m going to communicate with all levels of the organization down to the shop floor, and you can’t feel suspicious or paranoid about that,” he said. “I told them I will not intercept your decisions that belong in your chain of command, but I will give and receive information anywhere in the organization, at any time. I just can’t get enough understanding of the organization from listening to voices at the top.”
An enthusiastic, even childish, playful streak is a recurring theme in research on creative thinkers.
Be careful not to be too careful, Delbrück warned, or you will unconsciously limit your exploration.
“Do we really need to go through courses with very specialized knowledge that often provides a huge amount of stuff that is very detailed, very specialized, very arcane, and will be totally forgotten in a couple of weeks? Especially now, when all the information is on your phone. You have people walking around with all the knowledge of humanity on their phone, but they have no idea how to integrate it. We don’t train people in thinking or reasoning.”
“I always advise my people to read outside your field, every day something. And most people say, ‘Well, I don’t have time to read outside my field.’ I say, ‘No, you do have time, it’s far more important.’ Your world becomes a bigger world, and maybe there’s a moment in which you make connections.”
“When you push the boundaries, a lot of it is just probing. It has to be inefficient,” Casadevall told me. “What’s gone totally is that time to talk and synthesize. People grab lunch and bring it into their offices. They feel lunch is inefficient, but often that’s the best time to bounce ideas and make connections.” … “Communication really happens in the carpool,” he once said. He made sure that “dabble time” was a cultural staple.
Going where no one has is a wicked problem. There is no well-defined formula or perfect system of feedback to follow. It’s like the stock market that way; if you want the sky highs, you have to tolerate a lot of lows. As InnocCentive foudner Alph Bingham told me, “breakthrough and fallacy look a lot alike initially.”
Compare yourself to yourself yesterday, not to younger people who aren’t you. Everyone progresses at a different rate, so don’t let anyone else make you feel behind. You probably don’t even know where exactly you’re going, so feeling behind doesn’t help. … Even when you move on from an area of work or an entire domain, that experience is not wasted.