Alex Priest

December 22, 2010
by Alex Priest
5 Comments




How NOT To Do Customer Service

UPDATE: Custom Greek Threads came through for me in the end! I feel the need to apologize to them, as well, because their e-mail to me got lost in my spam folder and I hadn’t seen it until contacted again … Continue reading

May 25, 2010
by Alex Priest
1 Comment




Buy Some Electronics

Consider that my first marketing shill for my brand new employer–the Consumer Electronics Association! It goes without saying (well, I’m saying it, really) that any and all entries, tweets, and other social media buzzing coming from me do not represent … Continue reading

May 24, 2010
by Alex Priest
5 Comments




Internet, Meet Reality

It’s high time for this wake-up call. It is abundantly clear by the recent outrage at Facebook that the vast majority of the Internet–the social media crowd, in particular–still doesn’t get the business of social media. Social media is not … Continue reading

February 18, 2010
by Alex Priest
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Crisis Communications for Congress

My latest column in my university’s newspaper is up today, here at The Eagle. This week, I’m focusing on communications and Congress, dealing with their incredible PR crisis and communicating with their constituents. They’ve got a lot of problems–not least … Continue reading