Internet, Meet Reality 5
It’s high time for this wake-up call. It is abundantly clear by the recent outrage at Facebook that the vast majority of the Internet–the social media crowd, in particular–still doesn’t get the business of social media. Social media is not a public service. It is not funded and managed by the government. It is not a nonprofit entity, out to change the world, regardless of the profit margin.
Social media is a business, and it amazes me how much social media users are, quite frankly, acting like entitled, spoiled brats.

Reality is striking the social media space and it’s hitting hard and fast. As we all know, it’s centered on the Facebook privacy debacle, set in motion by a changed privacy policy meant to help further the business–and the continued existence–of a growing international corporation. Couple that with some bad PR on Facebook’s part and a spoiled user base, and you’ve set the stage for a crisis of poisoned Tylenol proportions. But Facebook can relax, because they’re in the right on this one. People need to wake up and smell the roses, because there’s no such thing as a free lunch.
Three things I want you to learn from this post.
- Privacy is an illusion.
- Social media is a business, and we should treat it as such.
- The “customer” is not always right.

